Shipping & Returns
We ship all of our orders from our facilities here in Hong Kong.
Orders are typically sent next day and depending on your location, we use a variety of shipping companies to ensure timely and cost effective delivery of your order.Domestic Shipping in HK
- Standard Shipping – 3 – 5 Days – $60 HKD
- FREE Shipping on orders over $600 HKD
- Regular International Shipping - 10 - 15 Days - $100 HKD
- Expedited International Shipping - 4 - 10 Days - $250 HKD (by air)
If you need your item for a specific day, or sooner than the above timelines, please send us an email at firstname.lastname@example.org and we will do our best to meet your needs.
Also, please note that international shipments maybe subject to import duties and/or taxes by the recipient country. These charges, if any, are the responsibility of the customer.
We want to ensure you are 100% happy with your purchase. If you are not satisfied with your purchase please let us know by emailing us at email@example.com.
We will accept exchanges and returns for all items (except sale items) that are in a new and unused condition with all tags attached.
Returns and Exchanges must be made within 15 days of the purchase date.